Cracked screen? Phone bill that makes no sense? Laptop that sounds like a jet engine? Bring it to me. I’ll look it over, explain it in plain English, and give you a price in writing before I touch a thing.
114 W Main St, Gaylord · Get directions
Three simple rules I run the shop by — so you always know where you stand.
If I can’t fix it, you don’t pay for the repair. Simple as that.
You get a written quote before work starts and a receipt that spells out exactly what was done and what’s covered.
Repairs come with a [XX]-day warranty on parts and labor, printed right on your receipt.
One stop for the phones, tablets and computers that run your day.
Phones, tablets and laptops — screens, batteries, charging ports, and board-level micro-soldering other shops send away.
See repair prices →New phones, upgrades and plan help with [Carrier]. Bring your bill and I’ll walk through it with you to find savings.
Ask about plans →Virus and pop-up cleanups, speed upgrades, new-computer setup and moving your files and photos over safely.
See computer prices →Stuck on a setting, an app, or a password? Pull up a chair in the shop and we’ll sort it out together — no question is silly.
Join the Plugged In Club →Wi-Fi, printers, TVs and small-business setups, handled at your home or office around Gaylord.
Book a house call →Chargers, cables, cases and screen protectors — stop in and I’ll help you find the right fit for your device.
Stop in and browse →Need old tapes or film digitized? We happily refer you to our friend Zack at Basic Communication Solutions in Kalkaska.
Labor is a flat price by tier, plus the cost of the part for your exact device. You’ll know the full total before any work starts.
No surprises, start to finish.
Call, text, or just walk in with your device.
I diagnose it and write down the price and timeline.
Nothing happens until you sign off on the intake form.
Test it with me, then take home your receipt and warranty.
I opened Plugged In because everyone in Gaylord deserves a tech shop where they feel welcome — not rushed, talked down to, or surprised by the bill.
Our phones and computers hold our photos, our work, and our connection to the people we love. When something breaks, it’s stressful. My job is to take that stress off your plate: tell you honestly what’s wrong, what it’ll cost, and whether it’s even worth fixing.
[Add a line or two about your background and family]
Stop by and say hi — I’d love to meet you.
— Amanda ♥
Once customers start leaving reviews, we’ll feature real ones in this spot.
The short version. The full details are printed on every receipt.
Every repair is covered for [XX] days on the part and my labor. If the same issue comes back, bring it in and I’ll make it right. Drops, water and physical damage after the repair aren’t covered.
Unopened accessories can be returned within [XX] days with your receipt. Phones and plans follow [Carrier]’s return rules — I’ll go over them with you before you buy.
Pick a service and a time that works for you. Walk-ins are always welcome, too.
Bring in your phone, tablet or laptop. I’ll check it over and write up a quote before any work starts.
Get your new phone set up and your contacts, photos and apps moved over.
Bring your current bill and we’ll go through it line by line to look for savings.
One-on-one time for settings, apps, passwords, email — whatever’s got you stuck.
Wi-Fi, printers, TVs and small-business setups at your home or office around Gaylord.
Durations and prices are placeholders until they’re set in Square.
Book online, call, text or stop by 114 W Main St.
